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FAQ

 

Here is a list of what we have found to be the most popular questions (aside from #1, but we know you're thinking it). Ask your favorite question that is not listed and it may be included someday!

  1. Why are your prices so low?
  2. Aww, fiddlesticks. You sold out of _______s!!!
  3. WOW!!! That swift isn't even clamped to a table!!! No way!?
  4. Hey, I MapQuested your house and it appears that we only live 34.258 miles apart! Can I swing by and get my stuff???



Why are your prices so low?

Okay, in an effort to not sound pious, we'll just say that our prices are amazing because of you! When you make a purchase from the Fiber Artist Supply Company, the math wizards that live here at our shop begin working their magic. The more customers that buy, the lower the prices (think of it like wholesale, but without the large orders needed).


Aww, fiddlesticks. You sold out of _______s!!!

We work tirelessly to ensure we have every item in stock at the precise moment your hands direct your mouse over the adoration of your affections. Alas, there are times when we sell out. No need to worry, scroll over the "Contact Us" page and ask us directly why we failed you so, or just rest assured the items will be back in stock as soon as heavenly possible (or a combination of the two). 

 

 


WOW!!! That swift isn't even clamped to a table!!! No way!?

Yes way! The base is heavy and unless you plan on polishing your glass table just prior to setting your new yarn swift on it, you shouldn't have a problem. We generally wind from our oak table or (more often) the carpeted floor (If you're still worried, we sell a clampable yarn swift base for a modest price). 


Hey, I MapQuested your house and it appears that we only live 34.258 miles apart! Can I swing by and get my stuff???

You sure can. Just be sure to contact us beforehand:)